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	DT Intercept

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+358 9 3158 7490‬

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International Shipping & Customs

YES! We ship worldwide. On International Orders, any CUSTOMS FEES are the responsibility of the purchaser NOT Discovery Telecom.

Every country's import rules are different, so it's impossible to guess how much, and if any fees may apply.

Return Policy

We test all of our products before shipping to ensure they are in working order.

Your Satisfaction Is Our Number One Concern

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Discovery Telecom WITHIN A fourteen (14) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

All products which are special ordered by the person ordering and are NOT subject to cancellations. Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*. All returns must be authorized by Discovery Telecom before product(s) is returned. Discovery Telecom will replace, refund, or credit your account for returned product(s) at Discovery Telecom's discretion. We have been forced to implement this policy because of the attraction of our products to unscrupulous people who return products after they have profitably gained from the short-term use of the products.

*Special exceptions may be made on a case by case basis determined by Discovery Telecom. In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a fourteen (14) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Discovery Telecom.

You Are Guaranteed QUICK & ACCURATE Service

Any return must be authorized by a representative of Discovery Telecom and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Discovery Telecom. No returns will be authorized after fourteen (14) business days of receipt of product(s) by the customer, unless found to be defective, in which case we will replace at no charge once returned with authorized RMA.

Shipping & Handling Charges Are Non-refundable.

WARRANTY

Every product receives FREE LIFETIME SUPPORT. We guarantee all Discovery Telecom products to be free of defects in workmanship and material for 90 days (some manufacturer's warranty is one (1) year or lifetime - please see info on the page for specific product's details) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.

SPECIAL PRODUCTS

Delivery of special-purpose equipment is always included in the contract price.

The cost includes training, support and 1 year warranty minimum.

Sale of special-purpose equipment is carried out on the basis of the End-User Certificate.

The possibility of selling to some countries can be limited

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